Last updated: 15 January 2026
Welcome to xelixor. These Terms of Service ("Terms") govern your use of the xelixor website located at xelixor.pro and the services provided by xelixor B.V. ("Company", "we", "us", or "our"). By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
xelixor B.V. is a company registered in the Netherlands with registration number 61498723, located at Marktplein 167, 9783 BD Groningen, Netherlands. Our VAT number is NL615632484B01. We specialise in e-commerce trend research and market intelligence services.
xelixor provides e-commerce trend research and market intelligence services, including but not limited to:
When using our website and services, you agree to:
Specific research services will be governed by separate service agreements that outline the scope of work, deliverables, timelines, and fees. These Terms serve as the general framework for all services, while individual service agreements will contain project-specific details. In case of conflict between these Terms and a service agreement, the service agreement shall prevail for that specific project.
Payment terms will be specified in individual service agreements. Generally, payments are due within 30 days of invoice date unless otherwise agreed. Late payments may incur interest charges as permitted by Dutch law. All fees are exclusive of applicable taxes, which shall be added to invoices where required.
All content on our website, including text, graphics, logos, images, and software, is the property of xelixor or its licensors and is protected by copyright and other intellectual property laws. You may not:
Research deliverables and intellectual property rights will be addressed in individual service agreements, typically granting clients rights to use the research for their internal business purposes while xelixor retains rights to methodologies and general insights.
We understand that our clients may share confidential information with us in the course of providing services. We commit to maintaining the confidentiality of such information and will not disclose it to third parties without consent, except as required by law. Specific confidentiality terms will be detailed in individual service agreements or separate non-disclosure agreements.
To the fullest extent permitted by law, xelixor shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our website or services. Our total liability for any claims arising from or related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim. This limitation applies regardless of the legal theory upon which the claim is based.
Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure. While we strive to provide accurate and useful research, we do not guarantee the accuracy, completeness, or reliability of any information or recommendations provided. Business decisions based on our research are made at your own risk.
You agree to indemnify and hold harmless xelixor, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
We reserve the right to terminate or suspend your access to our website and services at any time, with or without cause, and with or without notice. You may terminate your use of our services at any time. Upon termination, your right to use our services will cease immediately. Provisions of these Terms that by their nature should survive termination shall survive, including intellectual property rights, limitation of liability, and governing law clauses.
These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of the Netherlands. If you are a consumer resident in the EU, you may also have rights under your local consumer protection laws.
xelixor shall not be liable for any delay or failure to perform our obligations under these Terms or any service agreement due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, government actions, or technical failures.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects the intent of the original provision.
These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and xelixor regarding your use of our website and services, and supersede all prior and contemporaneous agreements and understandings.
We reserve the right to modify these Terms at any time. Changes will be effective when posted on our website with an updated "Last updated" date. Your continued use of our website and services after any changes constitutes acceptance of the new Terms. We encourage you to review these Terms periodically.
If you have any questions about these Terms of Service, please contact us:
xelixor B.V.
Legal Department
Marktplein 167, 9783 BD Groningen, Netherlands
Email: legal@xelixor.pro
Phone: +31 50 201 8682